Still Have Questions?

Below are some of our most frequently asked questions. We hope these are helpful to you in your search for the perfect auto glass company. If none of these questions are what you are looking for, feel free to call us at 337-988-9301.


Most frequent questions and answers

A typical* windshield installation can be performed in about 1 hour. A windshield repair typically takes around 30 minutes. If you would like a more accurate time estimate, give Auto Glass Experts a call at 337-988-9301 to speak to one of our technicians.

Yeap! We sure do! All we need is your policy number and the date the damage to your windshield occurred. We can handle the paperwork so you don’t have to!

The National Glass Association recommends that any windshield damage be fixed as soon as possible. Most windshield ‘chips’ can be repaired if the damage is not in the driver’s line of vision and is smaller than the size of a silver dollar, including any cracks. This could save you and your insurance company hundreds of dollars. If the break is larger or in the drivers line of vision, most insurance companies recommend the windshield be replaced. Auto Glass Experts provides both windshield repair and replacement for your convenience.

This will depend on the type of urethane adhesive used to install the windshield in your vehicle. Because most automotive grade urethane’s rely on temperature and humidity to cure, the time required varies widely depending on the manufacturer. This time frame can range from 2 hours up to 24 hours before your vehicle will meet Federal Motor Vehicle Safety Standards and is considered safe to drive. If you need to drive your vehicle sooner, a fast-cure urethane can be used that will allow a 1/2 hour drive-away time. In either case, it’s imperative that you follow the manufacturers’ instructions regarding safe drive-away times. Not adhering to those instructions could result in your injury or even death. It is extremely important that the technician replacing your windshield inform you of the safe drive away time for the urethane used.

It is recommended that you wait 24 hours before washing your vehicle. There are 2 reasons for this. First, the high pressure from automatic car washes can damage the seal and outer moldings before the urethane has a chance to cure sufficiently. Secondly, it’s important to leave at least one of the windows open at least an inch to reduce the pressurization in the vehicle when the doors are shut for the first several hours. This prevents the pressure inside the cabin from blowing a hole in the urethane seal, causing an air or water leak. Water on the windshield is not the concern. In fact, if it should rain, don’t fear. The moisture actually helps the curing process of the urethane sealant.

You don’t. That’s the problem. Without removing the windshield, it’s impossible to tell if the windshield was prepped correctly, if critical primers were used, or if the proper amount and type of urethane was used. Once a windshield is installed, all the critical installation steps are hidden under the moldings and ceramic band of the windshield. If it looks clean and the moldings are lying flat, you can only guess it was done right. But those things are only cosmetic. It’s what is underneath that counts. The only sure way to tell if a windshield is properly installed is to crash test it, but we don’t recommend it. The next best way is to know the reputation of the company that installed it.

What May We Call You?
How May We Reach You?
What Service Are You Interested In?
What May We Call You?
How May We Reach You?
What Type Of Work Do You Need?
When Are You Looking To Get Work Done?
Only Answer If You Chose Specific Date On Above Question